Privacy Policy & Terms of Use

Effective Date: July 11, 2025

Contact Email: [email protected]

Website: https://refuahhelp.org/


Privacy Policy

At Refuah Helpline, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, and communications.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:
  • Your name
  • Phone number
  • Email address
  • Information you submit through contact forms or service inquiries
This information is collected only when you choose to provide it, such as when contacting us, requesting assistance, or signing up for communications.

How We Use Your Information

Your personal information is used solely to:
  • Respond to your inquiries or requests for assistance
  • Communicate with you regarding services, donations, or account-related matters
  • Send important service-related or organizational updates
We do not sell, rent, share, or disclose your phone number or personal information to any third parties under any circumstances, except as required by law.

Text Messaging (SMS) Policy

By submitting your phone number through our website, you are providing express written consent to receive SMS communications from Refuah Helpline. These messages may include:
  • Account-related or service-related messages
  • Charitable donation confirmations or updates
  • Important organizational notifications
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Refuah Helpline does not knowingly collect personal information from children under the age of 13 without verifiable consent from a parent or legal guardian.

Terms of Use

By using the Refuah Helpline website or services, you agree to the following terms:

Use of Services

Refuah Helpline provides informational, support, and assistance services. Users confirm that they have the authority and consent to provide any information submitted on behalf of themselves or others.

No Medical or Professional Advice

Refuah Helpline does not provide medical, legal, or professional advice. Information provided through our services should not be considered a substitute for professional medical care or diagnosis. Users should always seek appropriate professional assistance when needed.

No Guarantee of Availability

Refuah Helpline makes no guarantees that its website or services will be uninterrupted, error-free, or available at all times. Services may be modified, suspended, or discontinued without prior notice.

Disclaimer of Warranties

All services are provided “as is” and “as available.” Refuah Helpline disclaims all warranties, express or implied, including but not limited to:
  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of information

Legal Compliance

Refuah Helpline operates in accordance with applicable federal, state, and local laws. Users are responsible for ensuring their own compliance with applicable regulations.

Modifications

Refuah Helpline reserves the right to update or modify this Privacy Policy and Terms of Use at any time. Updates will be effective upon posting to the website.

Contact Us

If you have questions about this Privacy Policy or Terms of Use, wish to revoke consent, or request data deletion, please contact us at:

Email: [email protected]

Website: https://refuahhelp.org/