Our History
How it all began
It began as a favor to a friend and became so much more. In 1995, Mrs. Landau was approached by a friend to help a family from Eretz Yisroel with three little children navigate a rare genetic disease. Soon after, another family acquaintance became seriously ill, and once again, Mrs. Landau stepped in to help. And once the ball began rolling, it never actually stopped.
How it's going today
Today, Refuah Helpline is a bustling bastion of hope for Cholei Yisroel. The organization is widely known as the source that helps all cases, be it a simple issues to complex cases. With a staff of more than 80 trained team members, the call center fields an average of 2,500 calls daily.
Our Mission
To provide
healing and hope.
Refuah Helpline is the preeminent lifeline for Cholei Yisroel, diligently standing beside patients and families during the entirety of their ordeal. Through unparalleled and unyielding case management that includes referrals, advocacy, expediting and guidance, Refuah Helpline ensures that no patient is ever left to fight alone with life-saving impact and results.
"Refuah Helpline held us
together as a family."
C. Ehrman,
patient's son
"Refuah Helpline held us
together as a family."
C. Ehrman,
patient's son
I have never seen such an amazing group of individuals who are so passionate and dedicated in the work they do for the community. They are truly unique and special."
Jeffrey A Ascherman
Site Chief, Division of Plastic Surgery,
NewYork-Presbyterian/Columbia
During the months of chemotherapy, they were there with me—not for me, but with me—all along. I felt a tremendous calm that they were holding my hand through every decision."
M. D. Ehrman,
Askan
& the night goes on…
With heart
We dedicate heart, soul, and every resource into each and every case.
With healing
Our aim is to heal and we explore every avenue to achieve our goal.
With hope
Beyond the practical advice and guidance, we offer a promise of hope.
